Special Events

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Light Up a Life

Hospice of the Valley’s 2011 Light Up a Life Frequently Asked Questions


Event Information
The event starts at 6 p.m. Sunday, Nov. 20 at Steele Indian School Park in the amphitheatre, 300 E. Indian School Road, Phoenix.

  1. Is there a charge for the event?
  2. How long is the program?
  3. Is there a printed program?
  4. Is there parking for the handicapped?
  5. Will there be the luminaria procession this year?
  6. Can I bring people with me?
  7. Do I need to bring my own ornament?
  8. Can I bring my own ornament?
  9. I cannot attend the event; will you place an ornament on the tree for me?
  10. Will you send me an ornament for my tree at home?
  11. Can I get a bigger copy of the map?
  12. How can I purchase a DVD and what's the cost?

Image Information

The highlight of Light Up a Life is a photographic tribute to those being honored and remembered. If you would like to send a photo of your loved one, we are happy to include it in the tribute.

PHOTO SUBMISSION CRITERIA
We accept original and digital photos. We cannot accept computer-printed, photocopied, or cell phone photos. Minimum size is 2" x 3", and if it is digital, it must be high-resolution. Photos must be received on or before Nov. 9, 2011.

Original Photos
Please mail original photos to Hospice of the Valley, 1510 E. Flower St., Phoenix, AZ 85014. Include your name, phone number and/or e-mail address in case we need to contact you. If you want your photo returned, please include a self-addressed, stamped envelope.

Digital Photos
Please submit your high-resolution photos electronically through our Web site, hov.org/LUAL

For more information call 602.530.6992 or email .
  1. What is the deadline to submit photos?
  2. Can you use the photo I sent last year?
  3. Can you edit images?
  4. Can I bring my photo in and have it scanned while I wait?
  5. What if I don't know how to scan photos?
  6. What resolution do I scan my images?
  7. Why can't I send a photograph printed from my computer?
  8. All I have is this 1/2" x 1/2", torn 1000-year-old image on onion paper with a coffee stain... Can you please include it? (Or some other image that is difficult to reproduce!)

Event Information

  1. Is there a charge for the event?
    There is no charge for the event. There will be donation tables set up if anyone wishes to make a donation in their loved one’s name.

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  2. How long is the program?
    The program is approximately one hour.

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  3. Is there a printed program?
    Yes.

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  4. Is there parking for the handicapped?
    Yes there is handicapped parking and the site is wheelchair accessible.

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  5. Will there be the luminaria procession this year?
    There will not be a luminaria procession this year.

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  6. Can I bring people with me?
    The event is open to the public and all are welcome!

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  7. Do I need to bring my own ornament?
    Paper ornaments with a space to write in a name will be provided free of charge to commemorate loved ones by placing the ornament on the tree.

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  8. Can I bring my own ornament?
    You may bring your own ornament to hang on the tree and displayed at one of our offices but we cannot guarantee its return.

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  9. I cannot attend the event; will you place an ornament on the tree for me?
    We will be happy to do that for you.

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  10. Will you send me an ornament for my tree at home?
    Yes, please contact us at 602.530.6992 or

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  11. Can I get a bigger copy of the map?
    Yes, we can mail, fax or email it to you.

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  12. How can I purchase a DVD and what’s the cost?
    There is no cost for the DVD but donations are accepted. Please contact us at or 602.530.6992 for more information or to order.

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Image Information

  1. What is the deadline to submit photos?
    The deadline to submit photos for the montage is Nov. 9, 2011.

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  2. Can you use the photo I sent last year?
    Due to the large number of photos please resubmit your photo to ensure it is included this year.

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  3. Can you edit images?
    Yes. We can crop people out and touch up scratched images.

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  4. Can I bring my photo in and have it scanned while I wait?
    Yes. Please call 602.530.6992 first to ensure staff members are here to assist you.

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  5. What if I don't know how to scan photos?
    Unfortunately, we are unable to relay this information over the phone; please either mail the original, bring it to our office or take it to AlphaGraphics or a photo processing center for assistance with scanning.

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  6. What resolution do I scan my images?
    300dpi at 100%.

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  7. Why can’t I send a photograph printed from my computer?
    The computer prints with dot patterns and when we scan the image, those dot patterns show, reducing the image quality.

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  8. All I have is this 1/2" x 1/2", torn 1000-year-old image on onion paper with a coffee stain... Can you please include it? (Or some other image that is difficult to reproduce!)
    If you only have one image that is terrible quality - we will try to make it work - but cannot guarantee it.

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