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Helping Travelers with Dementia

Hospice of the Valley occupational therapist Calli Carlson (center) leads Dementia Moments training for Sky Harbor TSA agents on June 13, 2025, in Phoenix.

TSA officers at Phoenix Sky Harbor are learning how to better support passengers with dementia — thanks to innovative training led by Hospice of the Valley’s Dementia Team. KJZZ covered the interactive “Dementia Moments” exercise, as part of two days of training believed to be the first of its kind across U.S. airports.

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