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Senior Placement Service

Older male in wheel chair with two females standing beside him

A safe place.

When a family member can’t quite manage alone anymore and needs support, the options for care can be overwhelming.

Our no-cost Senior Placement Service helps families and health care professionals sort through the options for senior care, including home health-care companies, group homes, assisted living and skilled nursing facilities.

For 45-plus years, our not-for-profit agency has cared for elderly people who have chronic and serious illnesses. We can help match individuals with the appropriate level of care in an environment that feels right to the patient and the family.

No cost

The Senior Placement Service provides no-cost help to families seeking appropriate care for their loved ones. The service acts as a neutral third-party to help meet the medical and social needs of all seniors, regardless of whether they are Hospice of the Valley patients. This service is made possible by donated funds.


Call (602) 776-6800 or contact us. You may also email placement@hov.org.

We'll contact you for information about your family member’s background, needs and preferences. 

Here's what you can expect:  

  1. After speaking with you, we will identify the most appropriate type of care.
  2. We will provide referrals to places and companies that have been screened through checks with licensing agencies and observation by our staff.
  3. Once a selection is made, our staff follows up to make sure everything is going smoothly.
  4. The service continues to be an information resource to you for as long as you need.


These are the differences between care options designed to support seniors:

  • Group homes – licensed to care for 10 or fewer residents. Meals, custodial care and basic healthcare are provided by on-site caregivers who sometimes own the homes or live there. Additional services vary.
  • Assisted living facilities – house 30 to 100 people or more in centers designed to help people live as independently as possible by providing shelter, meals, support services and uncomplicated healthcare.
  • Home health care agencies – support people in their homes with services that include housekeeping, meals, personal and nursing care.
  • Skilled nursing facilities – staffed by nurses who provide 24-hour care and services such as wound care, medication management and physical therapy. Personal care is provided for activities such as bathing, dressing and eating. Nursing homes usually house more than 100 residents.


Here are some questions to ask when selecting a care home:

  • What is the ratio of caregivers to residents? How many caregivers would care for your relative and what would they do?
  • Are meals served at certain times or are meals and snacks offered throughout the day?
  • Who owns and runs the home or facility? Schedule a meeting with the owner/administrator.
  • What are the policies and procedures for nighttime care? Is the night staff awake?
  • Are residents given a variety of options for activities and changes in environment? Can they safely go outside?
  • Can references be provided to other families with relatives who live there?